CODIVA HEALTHCARE · AUSTRALIA
Privacy Policy
How we collect, use and protect information.
Draft for review: Business-specific details and legal wording must be approved before public launch.
About this policy
Codiva Healthcare respects the privacy of individuals who contact us or use our services. This policy describes general personal-information handling practices for our website and business communications. The exact legal entity and privacy contact details must be confirmed before public release.
Information we collect
Depending on your interaction with us, we may receive your name, organisation, job title, email, phone number, enquiry details, project documents, billing details and relevant correspondence. Our hosting infrastructure may record technical information such as IP addresses, browser type and access times.
Healthcare and sensitive information
Please do not send patient records, health information or other sensitive documents through ordinary website forms or email unless an authorised secure method has been agreed. Healthcare-related engagements must use appropriate privacy, security and contractual safeguards.
How we use information
We may use information to respond to enquiries, prepare quotations, communicate about services, deliver agreed work, administer accounts, safeguard our systems, and comply with relevant legal requirements. We do not assume that providing information authorises unrelated marketing.
Disclosure and overseas handling
Information may be handled by authorised technology, hosting or professional service providers where needed for legitimate operations or contracted services. Any overseas disclosure arrangements and likely recipient countries should be verified and disclosed where required by Australian privacy law.
Cookies and analytics
Our site and hosting services may use essential technologies and generate technical logs. Any non-essential analytics, advertising cookies or third-party tracking should be identified and supported by appropriate notices and controls before activation.
Security and retention
We aim to apply safeguards proportionate to the information involved, including controlled access and secure channels for confidential data. Records should be retained only as necessary for legitimate purposes, applicable agreements and legal obligations, and securely disposed of when no longer required.
Access, corrections and complaints
You may contact us to request access to, or correction of, personal information held about you. Privacy complaints should be raised through our contact page for review. Where applicable, unresolved matters may be referred to the Office of the Australian Information Commissioner.
Changes and contact
This page may be updated to reflect changes to services and practices. Please use the Contact Us page for enquiries. A verified privacy email, legal business name and contact address should be added before publication.
Draft updated: 30 October 2026
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