PROFESSIONAL REMOTE ADMINISTRATION
Our Commitment.
Low Cost and
Smarter Administration
Welcome to Codiva Healthcare
At Codiva Healthcare, we provide reliable and cost-effective remote administrative staffing solutions to Australian healthcare and care-sector organisations.
Our dedicated remote professionals work behind the scenes to support your daily operations, helping your business become more organised, efficient and productive.
You focus on delivering care. We take care of the administration. Explore Our ServicesOur Services at a Glance
Comprehensive remote administrative support for healthcare and care-sector organisations.
GP & Medical Practice Support
Appointment management, patient administration, medical reception and billing support.
Medical Billing
Preparing invoices, processing payments and managing billing administration.
NDIS & Aged Care Support
Complete administration support for NDIS providers and aged care services.
01 / OUR SERVICES
Medical Billing
Medical Billing Specialist Carefully Reviews Patient Insurance Claims
We save you considerable time when managing invoices, payments and billing administration.
View all medical billing services +
- Preparing patient invoices
- Processing approved billing transactions
- Medicare billing administration support
- Private health insurance billing administration
- DVA billing administration
- WorkCover and TAC billing administration
- Bulk billing administrative support
- Invoice checking and verification
- Identifying missing billing information
- Processing payment receipts
- Managing outstanding invoices
- Patient payment follow-ups
- Preparing daily billing summaries
- Maintaining billing records
- Accounts Reconciliation & Financial Administration
- Medicare, Private Health & Third-Party Claims Administration
- Accounts Receivable & Accounts Payable
- Rostering, Practice Management & General Administration
- Clinical Documentation & Referral Administration
Important: Your remote team can prepare reconciliations, identify discrepancies and generate reports. Final accounting adjustments, tax advice and financial approvals should remain with appropriately authorised personnel.
All clinical interpretation, medical advice, diagnosis and clinical decisions remain with qualified healthcare professionals.
Services Include:
- Medicare, Private Health & Third-Party Claims Administration
- Accounts Receivable & Accounts Payable
- Rostering, Practice Management & General Administration
- Clinical Documentation & Referral Administration
02 / OUR SERVICES
NDIS Administration Support
Manage NDIS policy and audit compliance, rostering, documentation, payroll, HR and invoice administration, Xero reconciliation.
Explore NDIS administration support +
- NDIS-focused administration: Remote admin staff familiar with NDIS provider workflows, terminology and administrative requirements.
- Dedicated remote staff: Access to full-time or part-time staff who work as an extension of your business.
- Cost-effective staffing: Reduce recruitment, office space and employment overheads.
- Flexible staffing solutions: Scale administrative support according to your business needs.
- Australian business-hours support: Staff can work according to agreed Australian time zones and schedules.
- Improved operational efficiency: Reduce paperwork, administrative backlogs and repetitive tasks.
- Reliable and consistent support: Dedicated staff who become familiar with your systems, processes and participants.
- Confidentiality and data security: Staff operate under confidentiality agreements and client-approved security procedures.
- Incident and complaints registers: Maintaining records and assisting with documentation and follow-up processes.
- Compliance administration: Organising policies, procedures, staff records, training registers and audit documentation.
- Progress reports: Formatting reports, maintaining documentation and tracking review dates.
- General office administration: Emails, phone support, data entry, document management and daily administrative tasks.
FLEXIBLE SUPPORT
NDIS Staffing Options
| Package | Support provided |
|---|---|
| NDIS Admin Assistant | Participant records, emails, data entry and general administration |
| NDIS Rostering Officer | Staff rosters, shift coordination and timesheets |
| NDIS Billing Officer | Invoice preparation, claims administration and payment follow-ups |
| NDIS Compliance Administrator | Registers, document control and audit preparation |
| Dedicated NDIS Admin Team | Combined administration, rostering, billing and operational support |
03 / OUR SERVICES
Aged Care Administration
Client records, care documentation, staff scheduling and operational administration, payroll, rostering, documentation and invoice administration.
Explore aged care support +
- Aged care-focused administration: Remote staff familiar with aged care administration, terminology and operational workflows.
- Dedicated remote staff: Full-time or part-time administrative professionals working as an extension of your organisation.
- Cost-effective staffing: Reduce recruitment, employment and office-related overheads.
- Flexible staffing solutions: Scale administrative support according to your organisation's workload.
- Australian business-hours support: Staff can work according to agreed Australian time zones.
- Improved operational efficiency: Reduce paperwork, administrative backlogs and repetitive tasks.
- Consistent administrative support: Dedicated staff who become familiar with your systems, processes and residents or clients.
FLEXIBLE SUPPORT
Aged Care Staffing Options
| Package | Support provided |
|---|---|
| Aged Care Admin Assistant | Client records, onboarding, emails and general administration |
| Aged Care Rostering Officer | Staff rosters, shift coordination, attendance and timesheets |
| Aged Care Billing Officer | Invoicing, billing, payment tracking and reconciliation |
| Aged Care Compliance Administrator | Document control, registers, review tracking and audit preparation |
| Home Care Admin Coordinator | Client scheduling, service records and communication |
| Dedicated Aged Care Admin Team | Combined administration, rostering, billing and operational support |
04 / OUR SERVICES
Allied Health Administration
Administrative assistance for physiotherapists, occupational therapists, psychologists and other allied health professionals.
Manage appointments, email responses, documentation, payroll, HR and invoice administration, Xero reconciliation.
Explore allied health support +
- Allied health-focused administration: Remote staff familiar with allied health practice workflows and administrative requirements.
- Dedicated remote staff: Full-time or part-time staff who work as an extension of your clinic or practice.
- Cost-effective staffing: Reduce recruitment, employment and office-related overheads.
- Flexible staffing solutions: Choose support based on your clinic's size, workload and operating hours.
- Australian business-hours support: Staff work according to agreed Australian time zones.
- Improved practice efficiency: Reduce administrative backlogs and repetitive office tasks.
- Consistent patient administration: Dedicated staff who become familiar with your systems, processes and practice requirements.
- Better appointment management: Help reduce missed appointments through reminders and follow-ups.
- Confidentiality and data security: Staff follow confidentiality agreements and client-approved security procedures.
WORK YOUR WAY
Dedicated Remote Staffing
Flexible full-time and part-time remote administrative professionals to support your organisation.
Why Choose Codiva Healthcare?
We are committed to providing flexible, reliable and cost-effective administrative support for your organisation.
Cost-effective administrative support
Dedicated remote professionals
Flexible staffing arrangements
Reduced administrative workload
Reliable and consistent support
Confidentiality and information security
Solutions tailored to your organisation
Let us take care of the administration
Whether you operate a medical practice, an NDIS organisation or an aged care service, Codiva Healthcare can help you build a more efficient administrative operation.